“As a new Chief of my department, it was a great relief to see the expertise that Captivate has. I knew they had the knowledge to get the job done and I could focus on other duties and not worry about my billing services. They are very professional and very prompt with answering any questions you might have. I would recommend Captivate to anyone who is looking for billing services.”

“Since using Captivate for our EMS billing, we have improved revenue generation. It is reassuring that the team stays informed of the ever-changing governmental regulations. We are highly satisfied with Captivate’s commitment to service. “

“Captivate is a fantastic company, made up of employees who are dedicated to doing right by their customers. In many instances Captivate has done a lot of the leg work for us. From things like getting further billing information to communicating with hospitals in regard to the things that they need, and helping us get what we need to be able to make this a happy, copacetic relationship where we can see everything that is going on with our company's billing. In many instances we have been able to ask questions that they take the time to answer and help us understand for future processes. They truly take the initiative to make the companies they work with feel valued, heard, and understood.”

“Captivate Billing is very professional, responsive, efficient and competent in assisting our fire department in our new venture of providing patient ambulance transportation and billing for the services. This is the first time in our fire department’s history that we have staffed a full time transport ambulance and there were a lot of unknowns going in. Captivate Billing helped educate us on the billing process and they have been very easy to work with. They have provided top-notch customer service to our agency so that our firefighters may focus on providing the best medical care possible for our patients.”

“Everyone at Captivate Billing is friendly, knowledgeable, and professional. They are clearly dedicated to the work they do for our agency and I would absolutely recommend them to anyone looking for a reputable billing company.”